How much advance will I have to pay in case the work requires more than one visit?
In case you need a revisit for the same issue, it gets covered in our 30 - day service guarantee policy. Hence it is free of cost.
What are the inspection charges?
In case the expert was called and no services were availed, you will be entitled to pay him the visiting charge of Rs. 99.
Is there any other way to calculate the price if I want to hire professional for long durations?
If the professional is needed for longer duration such as for a day, you can talk to him about the same. In this case, he will provide you with a quotation. We make sure that this quotation is less than the market price.
Do you carry out both domestic and industrial work?
Yes! Space is no bar to your electrical needs at Our Company as we provide services to all kinds of varied customers.
Can I give a feedback on the service?
We encourage all our customers to rate and review the professionals on the App (or website) so that it may be helpful for other customers as well.
Does the professional disinfectant service kill corona virus?
Yes, the chemicals used are certified to kill corona viruses and other harmful viruses and germs
Which all areas will be covered during sanitizing service?
Entire area of the home or commercial space will be covered in the service.
How is the disinfection service done?
A fumigation machine is used to spread the chemical which kills harmful viruses and bacteria. This is followed by wiping the high-touch areas such as door handles, switchboards etc with the chemical for complete sanitization.
What is the duration of the sanitization service?
It takes 2-3 hours to sanitize a space depending on the size of the commercial space or the home.
Do I need to vacate the area after the service?
This is totally your discretion. If you want, you can get the parts yourself or the professional can get it for you.
What if there is no service availed? How much would I have to pay?
In a scenario where the professional has checked the AC and you don’t want to go ahead with the service, you will be required to pay the visitation charge of Rs. 350. Depend up on distance.
What is the quality of the parts procured by the professional?
The spare parts, if needed, during the repair of your AC are 100% original from companies like Hitachi, Samsung, Daikin, Bluestar, etc. We even provide a service guarantee for 30 days.
What about the new materials or fixtures that may be needed?
It totally lies at the client’s discretion. You can yourself get the material according to your choice or ask the professional to procure the same. The time taken by the professional to get the material will also be included in the working hours.
What if no services are availed, how much will I be entitled to pay?
If in case no services were availed, you just need to pay the professional a visiting charge.
Is there any guarantee on the service provided?
Yes, a 30-day guarantee is provided on all plumbing services.
What if I need a carpenter for the whole day, how will I be charged in that case?
The customer is free to discuss the scenario with the expert, who will then provide a quotation. We make sure that the price quoted by the professional is reasonable and generally less than the market prices.
Do I also need to specify and explain the work before the carpenter reaches?
Generally, the professional contacts the client before reaching the venue so that he can get his tools akin to the requirements of the work. It is here that you can let him know and discuss any diversions in the work so that he can prepare himself likewise.
How will I know that I am being charged correctly?
The charges are calculated on a standardised rate card which is available on both the website and the App. This rate card has been generated after a close analysis of the market rates as well as keeping the quality provided in mind.
Do I need to pay anything upfront?
No. We believe in complete satisfaction of our clients and hence we believe in a post service payment.